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Non-verbal communication is expressed through body language and paralnguage.Paralanguage involves the voice and body language is embedded with non-verbal concepts.Communication in general is the transfer of the message from the sender using a medium of communication to the receiver who will understand and decrypt that message to according to his understandability later a feedback may be given by the receiver to the sender who will state that the message has been understood and is being acted upon.
This neglected aspect is known as non-verbal communication, which is done through body language.
Body language is an important way to communicate, and humans use it more extensively than many people believe.
It is importance to becoming an effective communicator in the workplace through nonverbal communication. Much of today's communication is done non-verbally. Moravian from Stanford University proved communication was 93 percent non-verbal and only 7 percent the actual words you use.
People often convey more information through non-verbal communication anyone. Differing aspects of the use of body-language are discussed and the cues that one may interpret to help understand what is trying to be communicated Verbal communication is what many believe to be the key source on how people communicate, but what is often ignored is a more subliminal way of communicating.
For example, hand gestures and facial expressions may make verbal communication a lot easier especially when instructions keep coming to an employee from the higher chain of command.
Ray stresses about the word ‘ morale’ and how this word can affect the workforce around an employee (Ray, n.d).These gestures frequently communicate what words cannot say. Non Verbal Communication refers to the messages sent through gestures, eye contact, facial expressions, and posture.When we talk to other individuals, we send messages that are acknowledged, interpreted, and responded to speaking to a person. We send many more non verbal messages than verbal messages.For instance, a high labour morale might cause much better results especially when it comes to teamwork meanwhile a low labour morale causes a vice-versa effect on the organization as a whole.This explains the reasoning behind the contagiousness between co-workers if non-verbal communication isn’t applied properly according to Ray.Leaning toward the patient is a posture signifying empathy and a good attitude (Xu, Staples The ability to communicate with one another is of paramount importance to the success of the human race (Hartley, 1999).Communication is a dynamic process with the interacting components of sending and receiving information.Listening, understanding, and consistency are major components of the verbal aspect of communication.Additionally, eye contact, gestures, proximity, and speech, such as speaking tempo, vocal pitch, and intonational contours, that can be used to communicate attitudes or other shades of meaning, are all essential components of the non-verbal aspects of because it communicates what the mouth does not.The human expression can also be a major factor in determining the nature of non-verbal communication since it is a major determinant on the human’s subconscious state that in turn can help us to analyze the state of that person in depth so once analyzed we can actually obtain various forms of information which in turn helps improve decision making especially when it comes to an unhappy employee this is also another form of emotional intelligence in the sense that the employer is able to properly analyze his/her employees based on his knowledge of non-verbal communication. the term “Body language.” This practice of communication has become a social norm and plays an important role in non verbal communication throughout the years.These gestures and movement can be interrupted as friendly or threatening based on the relationship or the situation. The Role of Non-verbal Communication in Service Encounters: A Conceptual Framework Non Verbal Communication is the process of communicating without words.